M5 BUSINESS & MARKETING TOOLS
Keep Your Leads, Conversations and Follow-Up in One Place
M5 gives your business practical tools for managing contacts, responding to inquiries, requesting reviews and staying in touch with customers without piecing together multiple platforms.
Good Leads Shouldn’t Get Lost in the Shuffle
A customer submits a form, sends a message or calls your business but no one follows up quickly. Contact information gets scattered between inboxes, spreadsheets and different software. Eventually, promising opportunities fall through the cracks.
M5 brings your customer communication and follow-up tools together, helping your team stay organized and respond consistently.
BEFORE
AFTER
Capture More Opportunities
Collect inquiries through website forms, chat, appointment calendars, phone calls and landing pages.
Keep Conversations Organized
Manage texts, emails and customer conversations from one central location.
Follow Up Consistently
Use automated email and text messages to respond, nurture leads and stay connected.
Put the Right Tools Behind Your Website
Your website should do more than display information. M5 can help turn it into a practical system for generating inquiries, managing relationships and encouraging customers to take the next step.
Customer Relationships
Forms & Landing Pages
Appointment Scheduling
Email & Text Messaging
Sales Pipelines
Automated Follow-Up
Review Requests
Website Chat
Payments & Documents
Start With What Your Business Actually Needs
You don’t have to activate every available feature.
We’ll help you choose and configure the tools that support your current customer journey.
Step1
Tell Us How You Work
We’ll discuss how customers currently find, contact and purchase from your business.
Step2
Choose the Right Tools
We’ll identify the M5 features that can solve problems or improve your process.
Step3
Put M5 to Work
We’ll configure your system and help you understand how to use it effectively.
Practical Ways to Use M5
Real solutions for everyday business situations.
Respond to Missed Calls
Automatically send a text when a call is missed so the customer knows someone will follow up.
Appointment Reminders
Send confirmation and reminder messages before scheduled appointments.
Request Reviews
Automatically ask customers to share their experience after a completed service or purchase.
Sales Tracking
Organize leads by stage and give your team a clear view of outstanding opportunities.
One System Instead of Several Disconnected Tools
M5 can reduce the need for separate customer-management, scheduling, email, text-messaging, review and automation platforms.
That means fewer logins, less duplicated information and a clearer view of every customer relationship.
per month
M5 Access
$97
Your recommended setup depends on the features, communication volume and assistance you need.
Technology With Personal Guidance
Software is only useful when it fits the way your business operates.
Hackworth Marketing helps you determine which M5 tools make sense, configure them around your customer journey and avoid paying for unnecessary complexity. You’ll have a real local team available when you need guidance.
Frequently Asked Questions
No. Many M5 tools can be connected to an existing website. M5 can also be paired with a new M5 Starter Website or custom WordPress website.
No. We recommend starting with the tools that address your most immediate needs and expanding the system when it makes sense.
In many cases, yes. We’ll review how you currently manage customer information and determine whether moving it into M5 is appropriate.
Yes. M5 supports direct and automated email and text communication. Messaging usage, registration requirements and additional charges will be explained during setup.
Yes. We can help select and configure the tools your business needs. The exact setup and ongoing support will depend on your chosen plan.